For state, local and tribal governments, technology is a major element of their day-to-day existence. Yet, many are using outdated technology, for no other reason than “if it's not broken, don't fix it.”
In 2020, we all faced unprecedented challenges in every area of our lives. From lockdowns and homeschooling the kids to being sent home to work, the pandemic has also caused us to change our business's directions, behavior, and attitudes. We've had to make decisions we never thought we'd need to make, and the results will be part of the “new normal” long after the pandemic's end.