Text-based forms of communication such as email and texting have all but taken over the modern business. However, sometimes it’s faster, easier, and more appropriate to pick up the phone and call. As such, voice communication, such as phone systems, remain a critical part of an organization’s ability to communicate with customers, vendors, and within itself. Yet, the digital reality of the modern business makes a landline out of place, obsolete and inadequate for business needs. Therefore, some businesses adopt VOIP, also known as internet-based phone service.
Communication is one of the most important aspects of business. Improved communication correlates with improved performance and gives business leaders a key incentive to improve their ability to communicate.