• Blog

What can VOIP Do that a Regular Office Phone Cannot?

Posted by DSI on Aug 5, 2019 7:29:00 AM

Text-based forms of communication such as email and texting have all but taken over the modern business. However, sometimes it’s faster, easier, and more appropriate to pick up the phone and call. As such, voice communication, such as phone systems, remain a critical part of an organization’s ability to communicate with customers, vendors, and within itself. Yet, the digital reality of the modern business makes a landline out of place, obsolete and inadequate for business needs. Therefore, some businesses adopt VOIP, also known as internet-based phone service.

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Topics: voip, solutions, products and services

What is HIPAA and HITECH Compliance?

Posted by DSI on Jul 24, 2019 8:03:00 AM

HIPAA and HITECH are closely related sets of regulations that strive to secure Personal Health Information (PHI) from unauthorized access, dissemination, and exploitation. While HIPAA (the Health Insurance Portability and Accountability Act) applies from 1996, the HITECH Act (Health Information Technology for Economic and Clinical Health Act) only came into effect from 2009. Both sets of regulations established ways to ensure the privacy of medical information and that it remains a priority for the healthcare industry.

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Topics: print management software, DSI, data security, technology

How Important is it to Stay on Top of Changing Healthcare Regulations?

Posted by DSI on Jul 17, 2019 8:01:00 AM

Healthcare professionals already work within highly regulated fields. Whether they are providing care or doing clinical research, an overarching compliance framework influences each task performed. Legislative agendas constantly change the landscape, while new laws touch on everything from medical device manufacturing to healthcare insurance providers’ tax returns. Keeping up to date with all the changes isn’t just tough, it becomes a nearly impossible responsibility for any medical facility.

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Topics: managed network services, print management software, DSI, data security, MFP printers, technology

Now is the Time to Start Optimizing Your Education Workflows

Posted by DSI on Jul 11, 2019 8:00:00 AM

Improving the educational experience and institutional efficiencies are always a top priority for administrators and faculty members alike. Even with the best intentions, the time to actually review, assess, and revise your workflows is limited during the school year. With the summer holidays now in full effect, this is the time to optimize your processes and digital technology footprint for the coming academic year.

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Topics: managed network services, education, DSI, managed print services, MFP printers

The Power of Customer Service as a Marketing Tool

Posted by DSI on Jul 2, 2019 8:34:00 AM

The power of word of mouth has not diminished one iota in modern times. In fact, it’s boomed since the advance of digital technologies and social platforms. A customer’s experience with a company can go viral, for better or worse. When it’s for the better, everyone benefits, especially the company responsible for the positive experience.

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Topics: solutions, products and services, DSI, Albuquerque

Did You Buy Your Printer for Life? Think Again: It May Be Time to Update.

Posted by DSI on Jun 25, 2019 7:10:00 AM

A printer represents a major investment for any business, and it may be tempting to make it last as long as possible. Like a car, a well-cared-for printer can last years. However, unlike a car, a printer is often subjected to the equivalent of running non-stop for seven or more hours per day. Printers wear out, and when they do, they cause problems.

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Topics: products and services, MFP printers, technology

Make Sure You Have the Bandwidth for Cloud Services

Posted by DSI on Jun 18, 2019 7:05:00 AM

Cloud services are all the rage with their ability to make powerful tools accessible and affordable. Both consumers and organizations are using the cloud in a variety of ways from storage to accessing virtual applications across a variety of devices. However, this rosy picture of cloud technology often leads businesses to look before they leap. The cloud represents a shift in not just technology, but the way businesses approach and utilize it.

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Topics: managed network services, solutions, technology

Mapping Out Your Partnership Strategy

Posted by DSI on Jun 13, 2019 7:07:00 AM

DSI relies on some of the most well-respected manufacturers and brands in the industry to deliver solutions which we wouldn’t be able to pull off on our own. Partnerships constitute a major part of our business strategy as this approach reflects our commitments to community and collaboration.

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Topics: solutions, products and services, MFP printers, HP, Lexmark, Konica Minolta

What to Expect for Your MPS Assessment

Posted by DSI on Jun 7, 2019 8:42:00 AM

Managed print services can save time and money by streamlining a company’s printing environment. However, in order to accomplish that, it’s crucial to know what already exists. An MPS assessment provides the information necessary to create a plan.

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Topics: products and services, managed print services

The Keys to Making a Smooth Digital Transformation

Posted by DSI on May 22, 2019 7:57:00 AM

Digital technology has penetrated every aspect of life and business, hurtling us towards a world which blurs digital and analog realities. There’s no longer such a thing as existing online versus in real life. Offline is online – this new paradigm is changing the very texture of our culture and lives. Welcome to the digital transformation. The revolution doesn’t need to be televised because it can easily be streamed online.

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Topics: solutions, DSI, technology

DSI stands for Document Solutions, Inc

Which is an apt description of the value that has driven our company to success for more than 20 years. From our humble beginnings as one of the first authorized remanufacturing companies in New Mexico to our current position as one of the most reputable office technology providers in the region, our focus has remained on developing innovative solutions for our customers.

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