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Every year schools, colleges, and universities welcome new students, and each year these new students result in the generation of a wide range of documents. From applications and admission forms, to report cards, attendance and behavior records, curriculum and financial aid documents, each needs to be properly processed, filed, and retrievable. Many of these documents are required by law to be kept for long periods of time.

Your office copier is a workhorse! Need handouts for your meeting in 10 minutes? Hit the copier. Got that big last-minute presentation? Yup, head to the machine room! When your copier is working, it's pretty easy to take it for granted.

If it's time to consider replacing your aging copier, you might not be sure if it's best to stick with a copier, or up the functionality with a multifunction printer (MFP). Both the office copier and the MFP are standard in today's office life, however, the terms used to describe each device are not interchangeable. 

Are you on top of how your team is sharing information within and outside of your organization? In an effort to boost productivity, your employees may be using unauthorized cloud-based apps or other workarounds to share files. This type of unauthorized software is known as “shadow IT.” Typically it flies under the radar at most companies, falling outside of allowable protocols.

The Internet is an essential business tool, both personally and professionally. Unfortunately, there are many criminals who use it to take advantage of the unsuspecting. Recognizing suspicious emails can protect your business from criminals looking for money, or personal and confidential information.

Technology is essential to keep your business running, so when you have an IT outage, it can be costly in more ways than one. With lost productivity, data loss, revenue loss, and the cost of recovery, IT downtime can cost over $5,600 per minute! Fortunately, there are steps you can take to minimize IT downtime and its effect on your business.

Every day employees unintentionally put their workplaces at risk by opening emails from unknown senders, clicking on links that look legitimate - but aren’t, or printing out sensitive documents and forgetting them at the printer. While these actions may seem harmless, they could be putting your business at risk. Human error is one of the main causes of cyberattacks.

In 2020, we all faced unprecedented challenges in every area of our lives. From lockdowns and homeschooling the kids to being sent home to work, the pandemic has also caused us to change our business's directions, behavior, and attitudes. We've had to make decisions we never thought we'd need to make, and the results will be part of the “new normal” long after the pandemic's end.

COVID-19 changed everything in 2020. Today, we're all also operating under the concept that this is a new reality, though we're hopeful things will return to “normal” in the near future. 

Phishing scams are an insidious and dangerous threat to every business. The danger often comes as an email that appears to be from a trusted source or website that appears harmless, asks for personal information, and then uses that information to breach a network.