Are you on top of how your team is sharing information within and outside of your organization? In an effort to boost productivity, your employees may be using unauthorized cloud-based apps or other workarounds to share files. This type of unauthorized software is known as “shadow IT.” Typically it flies under the radar at most companies, falling outside of allowable protocols.
Topics: DSI, Managed IT Services, network security, unauthorized file sharing, file sharing
The Internet is an essential business tool, both personally and professionally. Unfortunately, there are many criminals who use it to take advantage of the unsuspecting. Recognizing suspicious emails can protect your business from criminals looking for money, or personal and confidential information.
Topics: DSI, Security, Managed IT Services, online scams, tech scams, online security
Technology is essential to keep your business running, so when you have an IT outage, it can be costly in more ways than one. With lost productivity, data loss, revenue loss, and the cost of recovery, IT downtime can cost over $5,600 per minute! Fortunately, there are steps you can take to minimize IT downtime and its effect on your business.
Topics: DSI, Document Solutions Inc., Managed IT Services, IT solutions, IT uptime, IT downtime, minimize IT downtime
Every day employees unintentionally put their workplaces at risk by opening emails from unknown senders, clicking on links that look legitimate - but aren’t, or printing out sensitive documents and forgetting them at the printer. While these actions may seem harmless, they could be putting your business at risk. Human error is one of the main causes of cyberattacks.
Topics: data security, Document Solutions Inc., Managed IT Services, IT solutions, cybersecurity best practices, phishing email, employee oversight
In 2020, we all faced unprecedented challenges in every area of our lives. From lockdowns and homeschooling the kids to being sent home to work, the pandemic has also caused us to change our business's directions, behavior, and attitudes. We've had to make decisions we never thought we'd need to make, and the results will be part of the “new normal” long after the pandemic's end.
Topics: covid-19, working remotely, collaboration, business lessons, new technology
COVID-19 changed everything in 2020. Today, we're all also operating under the concept that this is a new reality, though we're hopeful things will return to “normal” in the near future.
Topics: DSI, data security, Managed IT, Managed IT Services, IT solutions, working remotely, network security
Phishing scams are an insidious and dangerous threat to every business. The danger often comes as an email that appears to be from a trusted source or website that appears harmless, asks for personal information, and then uses that information to breach a network.
Topics: data security, Managed IT, Document Solutions Inc., IT solutions, phishing email, malware, phishing attack
Ever since the COVID-19 pandemic forced many companies to send their employees home to work, long-term remote work arrangements are now becoming commonplace.
Topics: education, Security, Document Solutions Inc., working remotely, two-factor authentication, cybersecurity best practices, strong passwords, VPN
Topics: solutions, DSI, community involvement, Albuquerque, Konica Minolta, Document Management, Faxing & Scanning, Document Solutions Inc.
Voice over Internet Protocol (VoIP) is a game-changer when it comes to remote work. Not only can you maintain continuity when your team can't be in the office, but it's also designed to help your team stay more connected than ever!
Topics: voip, DSI, Document Solutions Inc., IT solutions, voip solutions, conference calling, working remotely